On-line Support Services

All AXIOM users on active maintenance agreements have 24x7 access to the online support services available on the secure AX-US web site. This web site is managed by AXIS in cooperation with the AX-US user group. In addition to user group membership information, the following valuable services are available through the AX-US site:

• Problem/solution database search provides direct user access to all reported problems and available solutions. E-mail problem submission is also available.
  
  
• Training class descriptions, schedule dates, and on-line registration provide easy access to the information needed for education planning.
  
  
• Access to documents such as release notices, data dictionaries, standards, conceptual flowcharts, and more provide AXIOM users with a wide range of readily available resources 24x7.

In addition to the AX-US web site, the AXIS World News electronic newsletter provides periodic notifications of product and service updates, as well as user group activities.

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