Sales & Service
AXIOM provides the information and functionality you need to streamline sales order management and customer service, including:

• Quote generation
• Order entry
• Order status inquiry
• Shipment & billing
• Claims processing & RMA

Key Features:

AXIOM Dynamic Order Fulfillment eliminates the need to maintain unique product masters, process routings, pricing information, and descriptions for every possible product or processing variation. By automating much of the quoting, entry, production planning, and documentation of orders, AXIOM helps metals companies dramatically reduce time, effort, cost, and errors across a number of key business processes.

Attribute-based Product Lookups & Descriptions make communication with customers easier, more consistent and accurate. The ability to match products and available inventory to customer specifications enables you win more orders and better satisfy customer needs.

Order Promising based on available capacity and material helps you take more pre-booked and make-to-order business while consistently delivering on time.

Workflow-driven Quotation Development uses e-mail technology to accelerate the quotation process while ensuring the involvement of all necessary departments.

Sales Order Tolerance Logic dramatically simplifies order management while helping to avoid excess inventory, eliminate over-shipments, and maximize revenue for MTO products. Customer and product factors help you tailor your policies.

Real-time Order Status Inquiry enables you to provide customers with accurate, up-to-date information throughout the life cycle of their orders.

Claims/RMA Management helps you maintain a high level of customer satisfaction by facilitating fast, effective handling of claims, complaints, and returns.

Web-based customer service using the AXIOM e/Suite module helps you build stronger customer relationships and reduce customer service call levels by making critical information such as order status, quality documents, and claim status available for direct customer access 24 hours a day, 7 days a week.

Advanced sales analysis capabilities available with the AXIOM BI module help managers effectively measure and manage business performance by providing the tools to track key indicators and easily drill down to supporting details for analysis of root causes.

Production/Operations
AXIOM is an enterprise management system that reaches all the way to the mill/factory floor. It includes extensive support for both planning and execution, including:

• Requirements planning
• Production scheduling
• Procurement
• Material control
• Shop floor control
• Quality management
• Shipment planning

Key Features:

Unified Product & Process Definition reflects the way products are really made and reduces the effort required to describe and maintain them. It provides an integrated definition of the production process, primary and alternate materials, quality specifications, and attributes/characteristics.

Attribute-Based Product Identification allows materials and products to be described, ordered, located, reserved, applied, and managed in an efficient and consistent manner without a proliferation or duplication of item numbers.

AXIOM Dynamic Order Fulfillment eliminates the need to maintain unique product masters, process routings, pricing information, and descriptions for every possible product or processing variation. By automating much of the quoting, entry, production planning, and documentation of orders, AXIOM helps metals companies dramatically reduce time, effort, cost, and errors across a number of key business processes.

Attribute-Based Scheduling increases throughput by minimizing set-up time and scrap. Automatic job/lineup scheduling based on product characteristics optimizes capacity utilization and saves planner time.

Quality Tracking and Control ensures that products are produced according to customer specifications while also reducing effort. It maintains complete product genealogy and process history, including chemical/physical lot properties and in-process test results.

Inventory Control by Lot & Tag # enables better utilization of inventory by providing full visibility of finished goods, WIP and raw material in terms of specific product dimensions, variable units of measure, and container (e.g., reel, coil, bundle, etc.); as well as other attributes and characteristics.

Load Planning and Shipping helps accelerate the shipment process, optimize loads, and reduce shipping errors. It streamlines the entire process by providing the tools to stage partial, full, and multi-drop truck loads, schedule shipping and receiving carriers by bay/dock and time, and print all shipping documents on demand.

Specialized Capabilities to support the unique needs of just about any environment within the metals, wire and cable industry dramatically improve productivity. Just a few of these special features of AXIOM are:

Finance
AXIOM includes a comprehensive suite of financial applications, including:

• Cost management
• Accounts receivable
• Accounts payable
• General ledger

Fully integrated with AXIOM's sales and operational applications, they provide financial managers with robust capabilities for financial management, reporting and analysis.

Key Features:

Integrated Cost Management helps analysts and managers identify cost drivers and improve operational processes. It automatically calculates accurate product costs based on AXIOM's unified product and process definition, and highlights variances based on actual production reporting and material application.

Integrated Accounts Receivable (A/R) and Accounts Payable (A/P) help improve cash flow by providing support for complete order-to-payment business processes. Important features such as automatic 3-way invoice matching and commodity pricing further reduce the manual effort required to identify errors and respond to changing external factors.

Multi-company, multi-currency General Ledger (G/L) gives management a clear view of business performance while reducing clerical effort and speeding the closing process. Capabilities include real-time posting from operational systems, drill-down to account activity details, extensive financial tracking and reporting tools, budgeting, consolidations, and more.

Advanced Financial Analysis capabilities available with AXIOM BI help financial managers gain insight into the details behind financial statements.